"The concierge is the worst. Bosses the employees, but still an employee themselves, which means a lot of control issues, something to prove. We steer clear of him, or, I feel Gert's eyes boring into the back of my head, her."
Riley worked as the concierge in the Gordon Hotel. She was very proficient in her job, quickly reacting to the presence of unwanted visitors in the hotel by sending the security to catch them and throw them out of the building.